Over the Teacups

Giving Voice to the Tea Industry

The Love of Tea by Tea Sommelier

The Love of Tea – New Book by Tea Sommelier Carol Mark
Press Release: The Love of Tea, Best of Drink and Food is a unique e-cookbook by Carol Mark, Certified Tea Sommelier, in that it is entirely based on tea, the ancient beverage which is having such a huge revival of interest. It is a tea, drink, and […]

Restaurant Layout Impacts the Entire Vibe Of Your Space

No matter the nature of your business including running a restaurant and restaurant layout, when you run a restaurant there are countless little factors and unconscious signals that speak to a customer’s mood and that can impact their enjoyment of the experience and their chances of coming back.

Purple Tea – Kenya Tea Research

Purple tea joins high quality black, green and orthodox Kenya teas produced for export. The purple tea clones are pre-released as part of the government’s vision 2030 and Medium-Term Plan 2008-2012 (MTP), targeting new tea products diversification and value addition in order to enhance productivity of teas as well as to boost economic growth in the agricultural sector.

Running a Smart Restaurant: Customer Service Skills

One of the most effective ways to attract and keep a satisfied clientele is through outstanding customer service. The following smart brief restaurant tips illustrate ways to establish customer friendly service in your tea shop or tea bar.

Specialty Tea Institute in Charleston, S.C.

STI is offering an intensive 3 day session in Charleston, SC in which you will not only learn how to hone your presentation skills but also to immediately put them to practical use in a live classroom environment, all under the supervision of seasoned STI instructors and program developers. August 5-8, 2013 and an optional tea tour of the Charleston Tea Plantation – a Bigelow Company.

Why You Need to Survey Your Customers Today

There’s a common misconception among new business owners that customer surveys are futile, when really nothing could be farther from the truth. Surveying your customers is absolutely critical to running your company. If you never receive feedback about your products and services, how can you possibly know if you’re serving your customers? The Huffington Post […]

Energy Drink Craze Creating a Public Health Risk?

It may sound extreme, but the consumption of energy drinks is one the rise. Last year energy drink sales raised by 17 percent making energy drink companies $9 billion. So the fact that a large number of the public is drinking them is proven. Now as to whether they are a threat to public health that gets a little trickier to claim. We can say that there are plenty of detrimental health scenarios caused by energy drinks. In 2009, at least 13,000 emergency room visits were associated with energy drinks. Not quite an epidemic, but a large enough number to raise some eyebrows.

Tea India Notes

Did you know that the biggest buyer of tea from India is Russia? And the second largest buy of tea from India is Kazakhstan? Kazakhstan has a market size of 24 million kilograms per annum, and India meets almost half of this demand. During a visit by the Tea Board of India, major Indian tea exporters and importers will put up an exhibition and hold a tea-tasting session for the general public during the visit.

Valentine’s Day Tea Party Finds

Valentine’s Day
Valentine’s Day is my favorite holiday.  Yes, it exceeds my love of all things Christmas! That’s a huge statement considering that I owned a part-time Santa’s Surplus store for nine years and sold Christmas décor year ’round for about ten years.
Oh! Happy Day!
Valentine’s Day is such a happy day. How can anyone not feel […]

STI Advisory Board Elections 2012

STI Advisory Board Votes This Week

The STI Advisory Board has four openings available. Ballots were emailed to members last week. If you missed your e-ballot, I placed a link on my website and I am humbly seeking your vote.

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